Keep Your Business
Running.

Active commercial outages — walk-in coolers losing temp, ice machines down during service, commercial dishwashers offline mid-shift — go to the top of our queue. In most cases we are on site the same day across Charlotte and immediate suburbs, and frequently within 2–4 hours of the call during business hours. Established commercial accounts on a service agreement get guaranteed response windows. When product is at risk, we'll talk you through temporary mitigation while we're en route.

Our flat commercial service call is $115. That covers the trip and a complete on-site diagnosis of the equipment. If you approve the repair, the $115 is credited toward the total invoice. There are no zone fees, no diagnostic surprises, and no after-hours upcharge during normal business hours. You always get a written, itemized quote before any parts are ordered or work begins.

We service walk-in coolers and freezers, reach-in refrigeration, prep tables, commercial ice machines (Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic), commercial dishwashers (Hobart, Jackson, CMA, Champion), commercial ranges and ovens (Vulcan, Garland, Wolf Commercial, Southbend, Imperial), griddles, salamanders, fryers, and multi-family stack laundry. Refrigeration brands include True, Traulsen, Continental, Beverage-Air, Delfield, and most major manufacturers across Charlotte's restaurant and hospitality scene.

Yes — Net-30 terms are available for established commercial customers. We set up new accounts with a quick credit application and references, and most are approved within 1–2 business days. Restaurants, breweries, multi-family operators, property management companies, and small office accounts make up the bulk of our Net-30 base in Charlotte. Consolidated monthly invoicing is available for multi-location accounts.

Yes — we offer quarterly and biannual preventive maintenance contracts on commercial refrigeration, ice machines, dishwashers, and cooking equipment. PM visits include coil cleaning, gasket inspection, temperature calibration, water filter changes, and a full performance report you can keep on file for health inspections. PM customers also get priority response on emergency calls and a discounted hourly rate when emergencies do happen.

Yes — for restaurants, bars, breweries, and 24/7 operations where downtime kills revenue, we offer after-hours emergency response across Charlotte. Weekend, holiday, and overnight calls carry a modest premium that's waived for service-agreement customers. Call our main line for current after-hours availability and a quoted response window for your location.

Yes — multi-family is a major part of our Charlotte commercial business. We service in-unit appliances, stack washer/dryer combos in apartment laundry rooms, and common-area equipment across single properties or full portfolios. We offer volume pricing, single point-of-contact dispatch, consolidated invoicing, and online work-order tracking for property management groups managing multiple Charlotte properties.

Yes — every commercial refrigeration repair includes temperature logging and verification before we leave, and we provide written repair documentation suitable for health inspector records. We're licensed and insured in North Carolina and South Carolina, and our technicians follow EPA Section 608 refrigerant handling requirements on every refrigeration job, including proper recovery, leak detection, and charge documentation.