Commercial Appliance Repair

Active commercial outages — walk-in coolers losing temp, ice machines down during service, commercial dishwashers offline mid-shift — go to the top of the queue. In most cases we are on site the same day, and frequently within 2–4 hours of the call across Charlotte and immediate suburbs. Established commercial accounts on a service agreement get guaranteed response windows.

Our flat commercial service call is $115. That covers the trip and a full on-site diagnosis of the equipment. If you approve the repair, the $115 is credited toward the total. There are no zone fees, no after-hours upcharges during normal business hours, and no surprise diagnostic fees.

We service walk-in coolers and freezers, reach-in refrigeration, prep tables, commercial ice machines (Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic), commercial dishwashers (Hobart, Jackson, CMA, Champion), commercial ranges and ovens (Vulcan, Garland, Wolf, Southbend, Imperial), salamanders, fryers, and multi-family stack laundry. Brands include True, Traulsen, Continental, Beverage-Air, Delfield, and most major manufacturers.

Yes — Net-30 terms are available for established commercial customers. We set up new accounts with a credit application and references, and most are approved within 1–2 business days. Restaurants, breweries, multi-family operators, and property management companies make up the bulk of our Net-30 accounts in Charlotte.

Yes — we offer quarterly and biannual preventive maintenance contracts on commercial refrigeration, ice machines, and dishwashers. PM visits include coil cleaning, gasket inspection, temp calibration, water filter changes, and full performance reports. PM customers also get priority response on emergency calls and a discounted hourly rate.

Yes — for restaurants, breweries, and bars where weekend and evening downtime kills revenue, we offer after-hours emergency response. Weekend and after-hours calls carry a modest premium, waived for service-agreement customers. Call our main line for current after-hours availability and quoted response window.

Yes — multi-family is a major part of our Charlotte commercial business. We service in-unit appliances, stack washer/dryer combos in apartment laundry rooms, and common-area equipment across single properties or full portfolios. We offer volume pricing, single point-of-contact dispatch, and consolidated invoicing for property management groups.

Yes — every commercial refrigeration repair includes temp logging and verification before we leave. For walk-in coolers and ice machines tied to health inspections, we provide written repair documentation suitable for inspector records. We're licensed and insured in North Carolina and South Carolina, and our techs follow EPA Section 608 refrigerant handling requirements on every refrigeration job.