Ice Maker Repair
Stand-alone, built-in, and refrigerator modules.
From under-counter ice makers to refrigerator-built modules, we diagnose freeze-ups, water line problems, and module failures across Charlotte.
$80.00*
Standard Service Call
*Commercial service call is $115.
- Applied toward any repair cost
- On-site diagnosis by certified technicians
- Same-day service across Charlotte
- 90-day repair warranty
Problems We Fix
- Not making ice
- Hollow or small cubes
- Bad-tasting ice
- Leaking water
- Constantly running
All Major Brands
Don't see your brand? We service nearly every major manufacturer. Call 984-960-7312.
Ice Maker Repair — Locations
We provide ice makers repair across Charlotte and surrounding suburbs:
FAQ
How much does ice maker repair cost in Charlotte, NC?+
Refrigerator ice maker module repair typically runs $180–$340 including our flat $80 service call. Stand-alone undercounter ice makers (Scotsman, U-Line, KitchenAid, Marvel) run $220–$520 depending on whether the issue is the water valve, pump, condenser, or control board. We give you an itemized written quote before any work begins.
Why is my refrigerator ice maker not making ice?+
The most common causes are a clogged or frozen water line, a failed water inlet valve, a bad ice maker module (the gear motor and thermostat assembly), or a failed door switch on units that pause production when the door is open. On Samsung French-door fridges specifically, ice maker freeze-ups are a known issue and often require a full module swap. We diagnose all of the above on site.
Why is my ice tasting bad or smelling weird?+
Usually it's an old water filter (most refrigerators need a new filter every 6 months), bacterial buildup in the ice mold or storage bin, or a contaminated water supply line. We can replace the filter, sanitize the ice path, and check the supply line during the service call. If your ice still tastes bad after a fresh filter, the underlying water needs testing.
Do you repair undercounter and standalone ice makers?+
Yes — we service Scotsman, U-Line, KitchenAid, Marvel, Whirlpool, GE Monogram, Sub-Zero, Hoshizaki residential, and True Residential undercounter ice makers across Charlotte. These units have their own water valves, pumps, condensers, and control boards distinct from refrigerator modules — we have the parts and the training.
Why is my ice maker leaking water?+
Common causes are a cracked or kinked water supply line behind the fridge, a failed water inlet valve dripping into the ice mold, a clogged drain on undercounter units, or a misaligned ice mold causing overfill. We trace the source on site and repair it the same visit when parts are common.
How long does ice maker repair take?+
Most refrigerator ice maker module replacements are done in 30–60 minutes on site. Undercounter ice maker repairs (water valve, pump, condenser fan) typically run 60–120 minutes. After any ice maker repair we let the unit run a full cycle and verify the first batch of ice before leaving — you don't pay for a repair until you have ice again.